United Rentals Total Control
United Rentals

Total Control

Contact our support team for questions about existing accounts, or to learn more about the Total Control experience. 

Unlock a smarter worksite today

Total Control gives you complete visibility and control over your entire fleet from any desktop or mobile device. Your hassle-free worksite management solution.

Easy rental management

View and manage all your equipment on a rent from a convient dashboard. 

Simple to hire

Request pickups with the click of a button. No calls necessary. 

Streamline your process

24/7 Digital self-service lets you do business on your terms.

 

Total Control features

  • 24/7 Digital access Log in any time to track your fleet and manage equipment on hire from your computer or mobile device.
  • Easy rental management View active hires, update purchase orders, monitor billing cycles, and export rental data directly in Excel.
  • Fleet visibility See where equipment is deployed across multiple sites, with the ability to track usage and history.
  • Hassle-free pickup requests Book off-hires and pickups with a single click, reducing phone calls and administration time.
  • Compliance and security Built to align with Australian standards, providing peace of mind with reliable record-keeping and data security. 


 

United Rentals Total Control

Switch seamlessly

Next Gen Total Control offers an improved experience, but some capabilities remain in the legacy version. Use the toggle at the top of your screen to switch between versions at any time.

 

Consolidated billing

Processing a large quantity of invoices can be extremely time-consuming. Consolidated Billing provides all billing in one document to help expedite invoice processing times.

  • Simplified invoices 
    Invoices can be broken down by PO, jobsite, accounting code, and more. Additional detail backup is optional.
  • Easy reporting 
    Options to generate on a custom cadence such as daily or weekly. PDF and Excel versions are available.
  • Seamless integration 
    View all invoices in Total Control.
Total Control

 

What can Total Control do for your business?

See real-time visibility

See equipment utilization and pinpoint the location of your rented and owned equipment anytime, anywhere with Total Control.

Manage an all-in-one solution

Order and return equipment, view and pay invoices, submit lien release requests and set alerts for important issues.

Measure benchmark and track

Use our GPS-enabled fleet and years of data to benchmark your equipment performance against your industry peers.

Optimise improve operational efficiency

Stay on top of your equipment and improve team efficiency with real-time order notifications.

 

Additional benefits

Total Control has a great range of features and benefits that empower our customers.

  • View invoices
  • Track billing cycles
  • Add/change purchase orders
  • Export rental data in excel
  • See rental history and more!
United Rentals equipment
Success stories

Total Control works for a wide range of industries

"Without Total Control, there would be waste everywhere. Without it, our costs would spiral. It's effectively taken our spend from $12M to about $4M." 

- Equipment Director for a major petrochemical refinery

“No longer do we rent a piece of equipment, walk away from it and not think about it until we get the bill.”

- Logistics Manager for a commercial contractor

“The level of detail we get with Total Control is better than our own system. We immediately saw an opportunity to become more efficient with our equipment, billings and everything else.”

- Company Supervisor for an oil and gas contractor

Benchmarking Service

We can help you effectively manage your equipment

Managing equipment utilisation has always been difficult. That changes with the United Rentals Benchmarking Service. Built on 20+ years of data and expertise, United Rentals has created the first comprehensive utilisation benchmark for different industry and equipment categories.

Total Control FAQs

See FAQs below for Total Control service and support

What is United Rentals Total Control?

Total Control is a cloud-based worksite management solution that allows you to view, manage, and optimise your rental equipment across multiple sites, all from one digital platform. 

How does Total Control help with billing?

The system provides consolidated invoicing, tracking of billing cycles, and the ability to add or update purchase orders, helping simplify accounts payable and project cost control. 

Can I use Total Control on mobile?

Yes, Total Control is fully cloud-based and accessible via both desktop and mobile devices for maximum flexibility on and off-site. 

Is training required to use Total Control?

No. The platform is designed for ease of use, with intuitive dashboards and clear reporting tools, United Rentals also provides support to help you get set up quickly. 

Can I request off-hire or pickup through Total Control?

Yes, pick ups can be scheduled directly through the platform with a single click – no phone calls needed. 

I'm an existing Total Control user. Who do I contact for support or help?

For our Total Control users, we provide a dedicated customer support team to ensure direct and comprehensive assistance. If you are a total control user, reach out to our team at 134473 or [email protected] for questions or concerns.

 

More questions?

Contact a Total Control expert today to request more information