staff at united factory 2025
United Rentals

About Us

United Rentals is the world’s largest equipment rental company, trusted globally for our safety standards, innovative solutions, and unmatched scale. In Australia and New Zealand, we bring that capability closer to home through a network of more than 60 branches and 700 dedicated team members.

By combining global resources with local expertise, we deliver reliable equipment, specialist support, and friendly service you can depend on.

vest

Our journey in Australia and New Zealand is one of growth, partnerships, and purpose. What began as a collection of specialist businesses has evolved into a unified network under United Rentals, bringing greater capability to the construction and hire industry across the region.

We are focused on expanding our fleet, footprint, and trusted partnerships to deliver better outcomes for local businesses and their customers. The strength of our organisation lies in the partnership between our people, our customers, and the communities we serve. 

By looking out for one another and keeping safety and service as top priorities, we Work United.

This approach allows us to collaborate with suppliers to deliver the right solutions while making a positive impact on the environment and communities around us.

We’re proud to have the industry’s best people, equipment, and solutions. From start to finish, you can rely on United Rentals for the world’s largest rental fleet, outstanding service and support, and access to experts across Australia and New Zealand. Whether you need off-the-shelf hire or bespoke solutions, we’re here to help you get the job done.

This marks the beginning of a new chapter - bringing greater choice, innovation, and trusted solutions to the market as we work to build a stronger future together.

About United Rentals

Equipment You Can Rely on

United Rentals offers one of the newest fleets in the region, with general rental equipment averaging just 2.5 years of age. That means our customers know they’re getting modern, safe, and reliable equipment that performs under pressure.

From earthmoving and traffic management to complex engineered solutions, our team combines advanced design software with deep technical expertise to keep your project moving - safely, efficiently, and without compromise. Using leading design and analysis tools, we design, construct, and often install robust, purpose-built structures to ensure every project is completed effectively. Whether it’s shoring, propping, jacking, or traffic management, we’ve got you covered.

Equipment

Expertise

With more than 700 local experts across Australia and New Zealand, supported by our global network, United Rentals brings unmatched expertise to every project. From in-branch engineers and specialist installers to product experts and project managers, our teams work closely with you to solve on-site challenges.

Whether it’s a complex installation, custom modification, or a complete temporary works design, we engineer every solution for safety, performance, and compliance. For complex projects our Design, Engineering, and Manufacturing Facility can manage the entire process - from concept to production - ensuring projects are delivered on time and on budget.

By retaining this in-house expertise locally, we maintain strict quality control, support local jobs, and respond quickly to customer demands. We are ISO-certified and trusted across industries, our tailored solutions give you peace of mind from planning through to installation and beyond, all while upholding our commitment to Australian safety standards.

UR crew monitoring earthmoving work

Customer Service

At United Rentals, customer service means more than just answering the phone - it’s about delivering real support when and where you need it. We provide flexible hire options and responsive assistance to meet project demands quickly.

Our commitment includes:

  • Consistently delivering customer-focused service.
  • Compliance with all legislative and regulatory requirements.
  • Continual improvement of our Integrated Management System.
  • Setting, monitoring, and reviewing quality objectives.
Welcoming United Rentals representative

24/7 Repairs and Support

Our service capabilities include 24/7 emergency repairs across our general rental fleet, as well as urgent delivery and on-site support for trench safety projects. Both our Mobile Storage and Trench Safety divisions provide specialised emergency services, ensuring critical needs are met quickly and safely.

We hold ISO 9001 Quality Management System certification for design and engineering scopes, ensuring that every interaction is backed by a standard of service that prioritises your project - and your experience - above all else. Whether you need urgent delivery, technical advice, or help coordinating multiple assets across sites, our teams work with you to find the right solution.

Support you can count on, anytime, 24/7.

tele handler under ground carpark at night lifting beam

Innovation

Innovation is built into everything United Rentals do. Our fully in-house team of certified and chartered engineers are experts in our products and their applications, offering unmatched support - from professional advice to certified temporary works designs and on-site sign-offs.

Product Innovation
A dedicated product development team drives innovation through advanced R&D and state-of-the-art modelling, delivering cutting-edge solutions tailored to customer needs. Our bespoke manufacturing capabilities allow us to produce Australian-made products and custom modifications, from portable eateries and pop-up kiosks to switch room facilities and military-grade hatcheries.

Engineering Excellence
Through our ISO-certified Design, Engineering, and Manufacturing facility, we manage the entire process from concept to completion - delivering high-quality, solution-driven outcomes, on time and on budget, with a focus on what’s next.

bespoke engineeringin propping for united rentals at redfurn Sydney
ABOUT US

How we work united

Our Culture

We’ve built a team of exceptional people who consistently go above and beyond for our customers. By always prioritising the customer experience, we’ve earned a reputation for service that people trust and value.

Safety

Our “safety first and always” ethos runs through every branch and every worksite. We have a comprehensive safety strategy to ensure workers are trained, risks are minimised, and customers can be confident that our teams remain safety-focused while supporting their projects.

Innovation

United Rentals leads with practical innovation. From designing and manufacturing custom solutions in-house to solar-powered Site Hubs to one of the region’s newest equipment fleets and digital tools like Total Control, we’re focused on future-ready solutions that keep you moving.

Community

Our impact goes beyond worksites. We’re proud to support causes, programs, and partnerships that strengthen the communities we serve. From helping veterans transition to civilian careers to saving kiwi birds and supporting charities like Variety - the Children’s Charity, our teams are hands-on in creating meaningful change.

Digital Applications

End-To-End Digital Applications

Total Control
Total Control

Total Control

Get real-time access to hire data, quotes, invoicing, and off-hire requests, all in one place.

United Rentals Mobile App
United Rentals mobile app

United Rentals Mobile App

Manage your quotes invoicing and payments - all from your phone.

A passion for people

Great achievements require a great team. That’s why United Rentals is committed to attracting, developing, and empowering an inclusive workforce that grows right alongside our business. Click the button below to search for job opportunities today.

Worksite with team doing propping with wheel loader

Investor Relations

United Rentals is listed on the NYSE under quote symbol URI.  View our Reports and Proxy Statements from the link below to learn more.

LEARN MORE

Explore United Rentals

Our Culture
woman in front of ur sign

Our Culture

Our History
United Rentals Mision & Values

Our History

Mission & Values
Two colleagues smiling while working together at a computer in an office

Mission & Values

Sponsorship
NRL resize

Sponsorship

Board of Directors
Silhouettes Of Business People

Board of Directors

Corporate Leadership
United Rentals Mission & Vision

Corporate Leadership

Careers
UR employee providing maintenance work

Careers

Uptime Blog
Project Uptime

Uptime Blog