A smarter worksite in the palm of your hands.
Off-rent, manage and track your equipment – all from your phone.
Complete your rental tasks right on your phone or tablet.
The United Rentals mobile app gives you complete visibility and control from your phone or tablet. Review equipment and jobsite details, extend hires, and request pickups. Access, share, and pay invoices with ease, update POs, track billing cycles, export hire data, and view your rental history. Create detailed invoices by PO, jobsite, or accounting code, and schedule them to generate when you need them, available in PDF or Excel.
Download the United Rentals Mobile App
With the United Rentals Mobile App, it's easier than ever to work smarter and safer. It's intuitive design and core functionalities help you solve everyday worksite challenges - from anywhere.
Frequently Asked Questions
Through the ‘Invoices’ Screen
- Select one or multiple ‘Open’ invoices.
- Select ‘Pay Now.’
- Select from any existing payment method.
- Select ‘Submit Payment.’
- Upon successful payment you will receive confirmation sent to the email within your digital profile.
*Note: Managing and paying invoices is dependent on permissions as set up by the account Administrator.
To add new payment methods, please visit https://totalcontrol.ur.com/.
From here, you’ll be able to set up new payment methods within the app soon. We’ll let you know when that feature is available.
To set Up Online Payments in Total Control:
- Click the ‘Admin’ Tab.
- Click ‘ACH Payments.’
- Click ‘Select Account(s).’
- At the Right, click ‘Create.’
Or
- Click ‘Credit Card Payments.’
- At the far right of the page, click ‘Create.’
- Be sure to input all 4 digits (month and year) for your credit card expiration date.
- Follow the prompts and make sure the card is your ‘Default.’
To Make Payments in Total Control:
- Go to the ‘Invoice’ tab.
- Go to the ‘Open’ tab (only Unpaid invoices are in the Open tab).
- Check each box to the left on the line that you want to pay.
- Scroll up, above the ‘Paid’ tab and click ‘Submit for Payment.’
To cancel a pickup, you will need to contact your United Rentals representative. Follow these instructions below to find your point of contact.
Via the ‘Equipment’ screen:
- Choose your desired rental.
- Find the ‘Rental Branch’ section and you will see the phone number associated with the respective rental branch that you can call.
Through the ‘Equipment’ screen:
- Choose your desired rental.
- Go to the ‘Contract’ section.
- Select ‘Edit’ in the Purchase Order field.
Through the ‘Settings’ screen:
- Select ‘Switch’ under the ‘Account’ section.
- From here, select ‘Link Another Rental Account’, then select ‘Help’ and then ‘Email Support’ to retrieve your rental account PIN.
- Upon receiving your PIN from support, you can return to the Link Rental Account screen and enter your Account number and respective PIN.